PRIVACY POLICY 

  1. INTRODUCTION 

This privacy notice provides you with details of how we collect and process your personal data through your use of our site. 

By providing us with your data, you warrant to us that you are over 18 years of age. Soulmate Katalyst Limited is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). 

1.2 We are committed to safeguarding the privacy of our website visitors; in this policy, we explain how we will treat your personal information.  

1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.  

Contact Details 

Our full details are: 

Full name of legal entity: Soulmate Katalyst Limited 

Email address: anina.thehighclasswoman@gmail.com  

Postal address: No 13 Adelaide Road, Dublin 2, Co Dublin, Ireland 

It is very important that the information we hold about you is accurate and up to date. Please  let us know if at any time your personal information changes by emailing us at anina.thehighclasswoman@gmail.com

 

  1. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT  PURPOSE AND ON WHAT GROUND WE PROCESS IT 

Personal data means any information capable of identifying an individual. It does not include anonymised data. 

We may process the following categories of personal data about you: 

  • Communication Data: This includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims. 
  • Customer Data: This includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address,  phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. 
  • User Data: includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain backups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business. 
  • Technical Data: includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy. 
  • Marketing Data: includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy. 
  • We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) together with other marketing communications and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is either consent or legitimate interests which is to grow our business. 

1.1 Financial Data: All our website financial transactions are handled through our payment services provider, PayPal, you can review the provider’s privacy policy on their own websites. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.  

 

  1. HOW WE COLLECT YOUR PERSONAL DATA 

We may collect data about you by you providing the data directly to us (for example by filling  in forms on our site or by sending us emails). We may automatically collect certain data from  you as you use our website by using cookies and similar technologies. Please see our  cookie policy for more details about this. 

We may receive data from third parties such as analytics and search information providers  such as Google based outside the EU, advertising networks such as Facebook based  outside the EU,  providers of technical, payment and delivery services, such as data brokers or aggregators. We may also receive data from publicly available sources such as Companies House and  the Electoral Register based inside the EU. 

 

  1. MARKETING COMMUNICATIONS  

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or ask for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time. Before we share your personal data with any third party for their own marketing purposes we will get your express consent. 

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at  anina.thehighclasswoman@gmail.com at any time. 

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc. 

 

  1. DISCLOSURES OF YOUR PERSONAL DATA 

We may have to share your personal data with the parties set out below: 

  • To the extent that we are required to do so by law; 
  • in connection with any ongoing or prospective legal proceedings; 
  • in order to establish, exercise or defend our legal rights (including providing  information to others for the purposes of fraud prevention and reduced credit  risk);
  • Service providers who provide IT and system administration services. 
  • Professional advisers including lawyers, bankers, auditors and insurers. 
  • Government bodies that require us to report processing activities. 
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets. 
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. 

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions. 

 

  1. INTERNATIONAL TRANSFERS

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such: 

  • We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or 
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer  data to them, as they have equivalent safeguards in place; or 
  • Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe. 

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

 

  1. DATA SECURITY 

We will take reasonable technical and organisational precautions to prevent the loss,  misuse or alteration of your personal information. 

We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. 

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to. 

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

 

  1. DATA RETENTION 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, a potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes, the law requires us to keep basic information about our customers  (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. 

In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

 

  1. YOUR LEGAL RIGHTS 

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to the portability of data and (where the lawful ground of processing is consent) to withdraw consent. 

You can see more about these rights at: http://www.irishstatutebook.ie/eli/2018/act/7/enacted/en/html

If you wish to exercise any of the rights set out above, please email us at anina.thehighclasswoman@gmail.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded,  repetitive or excessive or refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

 

  1. THIRD-PARTY LINKS 

1.2 This website may include links to third-party websites, plug-ins and applications.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Third party websites may use cookies, web beacon and similar 

technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and targeted adverts. it is possible to block the use of some of these technologies via the individual website’s privacy settings, your browser’s settings and add ons for your browser. More information on this can be found on the individual websites, in your browser’s user manual or online. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. We have no control over and are not responsible for, the privacy policies and practices of third parties.  

 

  1. COOKIES 

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy here.  

 

  1. Amendments

12.1 We may update this policy from time to time by publishing a new version on our website.  

12.2 You should check this page occasionally to ensure you are happy with any changes to this policy.  

12.3 We may notify you of changes to this policy by email or through the private messaging system on our website